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Storytelling Lessons from World Wrestling Entertainment

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2014 is a crucial year for Stamford, Conn.-based World Wrestling Entertainment. It could arguably be the biggest year in the company’s history, in which the organization makes a major play to negotiate major new TV rights for its first-run cable and network TV programming and changes its core model from the pay-per-view live event to a monthly digital network subscription that will (or should) have the whole media industry watching.

But, in this crucial month leading up to the official launch ...

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Will the Trump Administration Embrace the ‘One China’ Policy?

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Two Penn experts discuss the latest economic developments in China and Chinese officials’ reactions to what is happening in Washington.

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Amazon’s New Local Services: Ratcheting Up the Competition?

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Amazon’s recent move to advertise product-related local services faces obstacles in trust, credibility and informal local networks, say experts.

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Governing the Smart, Connected City

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As politics at the federal level becomes increasingly corrosive and polarized, with trust in Congress and the President at historic lows, Americans still celebrate their cities. And cities are where the action is when it comes to using technology to thicken the mesh of civic goods — more and more cities are using data to animate and inform interactions between government and citizens to improve wellbeing.

Every day, I learn about some new civic improvement that will become possible when we can ...

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Yen’s Shifting Value Helps Japanese Carmakers Meet New Challenges

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Hard-won lessons learned while the yen ran high now offer Japanese automakers advantages as they forge new operating strategies.

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Borrowing from the Future: 401(k) Loans and Their Consequences

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In a new research paper, Wharton professor Olivia S. Mitchell analyzes the loans people take from their 401(k) pension plans, why they take these loans and what happens when these borrowers leave their jobs.

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Closing the Gap Between Blue Ocean Strategy and Execution

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At the highest level, there are three propositions essential to the success of strategy: the value proposition, the profit proposition, and the people proposition. For any strategy to be successful and sustainable, an organization must develop an offering that attracts buyers; it must create a business model that enables the company to make money out of its offering; and it must motivate the people working for or with the company to ...

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The Metrics Sales Leaders Should Be Tracking

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As an executive vice president for sales, I spent countless hours reviewing, examining, and analyzing the sales forecast for my company. I required the managers who reported to me to do the same. And that’s what they asked their reps to do, too.  We weren’t alone. Conversations between sales leaders, sales managers, and sales staff frequently focus only on numbers: Did you make them? Will you fall short? How much do you think you can sell in the next quarter?  ...

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HR Must Make People Analytics More User-Friendly

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Vincent Tsui for HBR

Managing HR-related data is critical to any organization’s success. And yet progress in HR analytics has been glacially slow. Consulting firms in the U.S. and Europe lament the slow progress. But a Harvard Business Review analytics study of 230 executives suggests a ...

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Learning Is the Most Celebrated Neglected Activity in the Workplace

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When I am invited to “teach leadership” to managers in corporations, I use the first few minutes to address the issue of where and how one learns to lead—and what gets in the way. I usually begin with a confession and a question.

My confession is always the same. That I am hoping to learn something from our encounter, brief as it may be, that I will remember and use. This is what I believe good leaders and good teachers ...

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